Privacy Policy
Your privacy matters.
We are committed to transparency about how we collect, use, and protect your information while supporting our humanitarian work.
Last updated: Jan 6, 2026Contact: privacy@trahom.org
Purpose-first data
We only collect what we need to deliver programs, process donations, and keep you informed.
Security by design
We use encryption, access controls, and routine reviews to safeguard your information.
Your choices
You can update preferences, request access, or ask us to delete your data.
At a glance
We do not sell personal information.
We share data only with trusted service providers and partners as needed.
You can opt out of non-essential emails at any time.
We use cookies to improve site performance and measure impact.
Information we collect
- Contact details you provide when donating, subscribing, or contacting us.
- Donation and payment details processed securely by our payment partners.
- Usage data such as pages viewed, device type, and referral sources.
How we use information
- Process donations, respond to inquiries, and deliver requested services.
- Send program updates, receipts, and organizational news.
- Analyze site performance and improve accessibility and security.
Sharing and disclosure
- Service providers who help us operate the site and process payments.
- Partners when you opt in to shared initiatives or joint campaigns.
- Legal or regulatory requests when required by law.
Cookies and analytics
- We use cookies to remember preferences and keep the site secure.
- Analytics help us understand what content is most useful to supporters.
- You can manage cookies through your browser settings.
Data retention and security
- We retain information only as long as needed for operational or legal purposes.
- Access to sensitive data is limited to trained team members.
- No method of transmission is 100 percent secure, but we work to protect data.
Your rights and choices
- Request access to, correction of, or deletion of your personal data.
- Opt out of marketing communications while still receiving receipts.
- Contact us with questions about this policy or your data.
Global commitment
Questions about privacy?
Reach out to our team and we will respond as quickly as possible.